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Leader Self-Reflections: The Importance Of Looking Inward

Photo: Tree

I often get hired to fix people. Fix them individually, fix their groups, fix their behavior, attitudes, and, ultimately, improve their output. I get hired by senior managers to fix the problems below them. Based on my experience as an employee in small, medium, and large organizations, and these days as an unbiased outsider, my […]

You Can Lead A Horse To Water: How To Effectively Influence Others

Photo: Horses

We know that old saying “You can lead a horse to water, but you can’t make him drink.” What about helping him realize he’s thirsty? This simple statement captures the essence of influence. We often try to control people’s behavior—their actions, decisions, agreements—by leading them to the place we want them to be. We direct and […]

Managing The Bubble: How To Create Presence

Photo: Bubble

We all have one: that cartoon-like bubble above our heads, filled with thoughts, beliefs, judgments, assumptions, fears, biases, and experiences, that colors our ability to truly be present and engaged in an exchange with another human being (who, by the way, also has their own bubble!). Often, the chatter is so loud, we cannot attend […]